Advertisement Retractions, Corrections & Acknowledgements
At My Holiday, we offer a wide range of exclusive holiday packages and advertise these at a national and international level.
While we always endeavour to create accurate advertising material for our holiday packages, we do sometimes make mistakes – after all, we are only human. In these cases, we have to retract, correct and/or acknowledge incorrect advertisements and messages that have gone public.
See below for more information.
Printed Publication Advertisement
The Rarotongan Beach Resort & Lagoonarium holiday package (MHC-49818) advertised in the Sydney Sun Herald on Sunday 13 October 2024 incorrectly advertised that kids eat free. This is only applicable for breakfast. We apologise for any inconvenience caused.
Retraction Added 3:20pm, Tuesday 15th October 2024
Printed Publication Advertisement
The Crystalbrook Byron Bay holiday package (Deal Code: MHC-47546) advertised in our printed brochure from 21st June included a flight icon however the package does not include flights. We apologise for any inconvenience caused.
Retraction Added 4:55pm, Tuesday 2nd July 2024.
Printed Publication Advertisement
The Sarann Samui Thailand holiday package promoted in our insert in the Sydney Daily Telegraph, Herald Sun, and Brisbane Courier Mail on 01.06.24 incorrectly advertised the “Around Island Tour” as an inlcusion . We apologise for any inconvenience caused.
Retraction Added 5:00pm, Friday, 31 May 2024
Printed Publication Advertisement
The call out on the top Bonus Value in our Birthday Sale holiday packages campaign advertised in our press ad in the Sydney Sunday Telegraph, Brisbane Sunday Mail and Herald Sun Sunday on November 26th has the incorrect Bonus Value. It’s a top of $3900, not $4000. We apologise for any inconvenience caused.
Retraction Added 4:00pm, Tuesday, 14 November 2023
Website Advertisement
The Arajilla Resort Lord Howe Island holiday package (Deal Code: MH-10076) promoted on our website on 19 September 2023 – 20 September 2023 incorrectly advertised that flights were included in the package. This package in fact does not include flights. We apologise for any inconvenience caused.
Retraction Added 9:26am, Thursday, 21 September 2023
Email Advertisement
The Aston Canggu Beach Resort holiday package (Deal Code: MB-40493) featured in the My Holiday email on 08 August 2023 incorrectly advertised that flights were included in the package. This package in fact does not include flights, as stated on the website. We apologise for any inconvenience caused.
Retraction Added 10:23am, Tuesday, 08 August 2023
Printed Publication Advertisement
The Hyatt Regency Waikiki holiday package (Deal Code: MH-40221) featured in the Escape Section of Melbourne Herald Sun on 06 August 2023 incorrectly advertised that a $100 Resort Credit was included, however, it is not included, as stated on the website. We apologise for any inconvenience caused.
Retraction Added 3:22pm, Thursday, 03 August 2023.
Printed Publication Advertisement
The Oasia Resort Sentosa & Vibe Hotel Singapore Orchard Combo holiday package (Deal Code: B-1047) featured in our printed publication advertisement in Brisbane Sunday Mail on 23 July 2023 incorrectly advertised a Bonus inclusion of entry for two people to River Wonders Wildlife Park, however this inclusion is only for one person, as stated on the website. We apologise for any inconvenience caused.
Retraction Added 9:49am, Tuesday, 25 July 2023.
Website Advertisement
The Sentosa Island holiday packages promoted on our website between Tuesday 18 July – Monday 24 July 2023 incorrectly advertised that the Sentosa FUNPASS™ gives you access to Mega Adventure Park and S.E.A. Aquarium, however these are not included in the pass. We apologise for any inconvenience caused.
Retraction Added 2:21pm, Monday, 24 July 2023.