You’ll always be in good hands when you book with My Holiday. Our service consistently receives ratings over 90%.
In 2018 and 2019, we were awarded a Gold Trusted Service Award for consistently maintaining an over 4.5 Star rating on the independent review service, Feefo. We also received the honour of Mumbrella Travel Marketing Awards Finalist in 2019, and Winner of the Mumbrella Disruptor of the Year in 2019.
At My Holiday, our customers always come first. Our team of Holiday Experts is committed to packaging together the best holiday deals for you. We leave nothing to chance, so you can rest assured that everything will be taken care of. Your My Holiday package deal will include incredible Bonus Value extras, plus we can even assist with interest free payments and travel insurance!
Our incredible holiday deals and exceptional customer service have kept our loyal customers coming back year after year. We pride ourselves on consistently providing fantastic service and that’s why we are always asking for feedback. My Holiday customer reviews are extremely valuable. They help us to be better, update our offerings, and streamline our services. Don’t just take our word for it. Find out how happy our customers are for yourself by reading all the My Holiday Customer Reviews.
★★★★★
Have just booked our second holiday with Shayla and could not be more pleased with the service.
Our first trip to Fiji was great. Everything went smoothly, which made it all the more enjoyable. Shayla has been so quick and efficient with this one, and I’m sure we’ll have another brilliant holiday.
David – July 2026
★★★★★
Could not fault the booking process, attention to detail & fine assistance we received when deciding on our Palm Cove holiday.
Have no hesitation in thoroughly recommending My Holiday to anyone wanting a perfect escape, perfectly executed! Thank you!
Judith – June 2026
★★★★★
All staff I had contact with were extremely helpful.
All my questions were responded to quickly and efficiently. My final contact Stephenie was outstanding and very honest. The team are a credit to whoever does their training.
Barry – June 2026
★★★★★
Great service!
Cristiana from My Holiday looked after our entire itinerary for our upcoming trip. She was prompt, responsive and very generous with her time – and very informative about the range of holidays I was asking about.
Heath – May 2026
★★★★★
Fantastic customer service by Cristiana. We will definitely use her services again for future holidays.
She was very helpful and had some great ideas and suggestions from her own personal travel experience. The quotes were very prompt, and the whole process was so easy. Her response to queries and questions was also very prompt.
Fiona – May 2026
★★★★★
Our consultant was absolutely fabulous when helping us book our holiday to Fiji!
From start to finish, she was incredibly helpful, accommodating, and attentive to all our needs. Nothing was too much trouble, and she made the whole process smooth and stress-free. Her communication was excellent, and she went above and beyond to ensure everything was perfect for our family. We truly appreciated her patience, professionalism, and friendly nature. We highly recommend Temira to anyone looking to book their next holiday!
Vickie – May 2026
★★★★★
Highly recommend
Huge thank you to Temira for her incredible help with our Fiji booking. She made the process seamless, handled our specific requirements with ease, and saved us so much time on the ‘life admin’ side of things. Highly recommend her expertise if you want a stress-free holiday plan!
Christina – April 2026
★★★★★
Happy to recommend this company and Donna.
Our agent, Donna, was outstanding from start to finish. Very helpful with every detail. We were a family group of six, including a child, with three of the group travelling overseas for the first time. Donna was on top of things from the first contact, communicating changes and updates so well.
Barry – April 2026
★★★★★
We’ve used them twice and had wonderful holidays.
Everyone is so nice. Planning your holiday with them is so easy. They’re a great company.
Lisa – April 2026
★★★★★
Excellent communication and a seamless process from start to finish.
Huge shoutout to Donna for helping me book the perfect Cook Islands getaway at Sea Change Villas! Donna’s expertise is second to none—she’s professional, quick to reply to emails, and makes you feel completely taken care of.
Aubrey – April 2026
